- COMCAST SPIKE TV NOT WORKING HOW TO
- COMCAST SPIKE TV NOT WORKING FULL
- COMCAST SPIKE TV NOT WORKING CODE
It has been restarted a few times now and still has issues. I have restarted the Gateway just to give it a try. There seems to be a communication issue between the ignite tv box and the gateway. Whenever I get the error on the ignite tv box, unplugging it always corrects the issue. (I think the fix involves disabling Privacy > Location Services > System Services > Networking & Wireless)
COMCAST SPIKE TV NOT WORKING HOW TO
If this is the case, I will try to find the link on why this happens and how to fix it. The wifi on my phone continuously fails as well.Īre you using an iPhone by any chance? I know that not being able to connect to WiFi (after some WiFi hardware/configuration change has been made) has been an issue for ages and is related to Location Services. My cell phone spends more time using cellular data than it does using wifi. I can also trigger RDK-03117 in my home network by unplugging a network cable that interrupts connectivity for a WiFi access point that my set-top box is connected to.Īre you only seeing this error on your set-top box or are other devices in your home losing connectivity as well?Īlso, is your Ignite modem/gateway logging any errors? To check this, go to, log into the XB6 as admin, navigate to "Troubleshooting > Logs" and display the Event Logs for the Last logging into the Gateway there are no errors, only port mapping log entries. It could be caused by a problem in the Rogers network (or possibly with your Ignite XB6 gateway) and this can often be fixed by power-cycling the XB6.
COMCAST SPIKE TV NOT WORKING CODE
I see this error code in situations where the set-top box loses network connectivity to the back-end systems. I should not have this problem this frequent. What can we do to stop this from happening? This happens with both wired and wifi connections.Īfter some reading on the forum it seems this is somewhat of a common problem. When this comes up the Ignite receiver freezes until I unplug it. Almost daily I receive error code RDK03117.
COMCAST SPIKE TV NOT WORKING FULL
Error messages RDK 03087 and RDK 03117 appeared.ġ1:38 AM - After 5 full minutes everything came back up including my work laptop.ġ1:40 AM - Connected Switch to the wifi, it workedġ1:43 AM - Connected Wii U to the wifi, it workedġ1:46 AM - Currently have the following connected and everything is working: Living Room TV, Master Bedroom TV, my wife's phone, work laptop, Switch, Wii Uģ:58 PM - Got back from grocery shopping and tried to use the laptop, but it was disconnected from the wifi while I was gone even though I left it open and connected.ģ:59 PM - Connected it to Rogers wifi and everything dropped within 30 seconds.Ĥ:05 PM - After 5 full minutes everything came back up including my work have been a new Ignite customer for about 2 weeks. This is absolutely unacceptable and unless it is fully fixed by Tuesday then I will cancel everything and keep my Bell service - I'd rather give them an extra $50 per month for something that works than to give you a single penny for this horrible service.ġ1:01 AM - Hooked up the Living Room TV, it workedġ1:10 AM - Hooked up the Master Bedroom TV, it workedġ1:20 AM - connected my wife's mobile phone to the wifi, it workedġ1:25 AM - Connected my work laptop to the wifi, within 30 seconds everything droppedġ1:30 AM - After 5 full minutes everything came back up except my work laptopġ1:32 AM - Connected my work laptop to the wifi again, within 30 seconds everything dropped.
As you can see, every time I connect my work laptop to the wifi, everything connected to wifi drops and takes 5 full minutes to reconnect.
Here is a timeline of what happened since then. Then around 11am today, I hooked back up all my Rogers hardware so I could give it a real test over the long weekend. So this morning I unplugged all my Bell hardware and packed it away in a box far which I placed away from the rogers hardware so I could completely rule out interference. Of course I tried power cycling everything, that's the automatic first troubleshooting step anyone should take when technology malfunctions.Īfter I wrote my initial post here a couple days ago, I unplugged rogers and plugged my Bell hardware back in until this morning because I needed to have a stable system so I could work on Thu and Fri - I have not yet asked Bell to disconnect me because I needed to test your system to see if it will meet my needs before committing.
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